Security Issues No Longer A Concern To This Non-Profit Organization

Kyocera Education Case Study


THE BACKGROUND

The customer is a non-profit organization, providing pregnancy/child services to both mother and child.  They partner with many other organizations, including foster parent programs.  Their main concern was client information security issues, when copying, printing, scanning and faxing documents.

THE CHALLENGE

This organization does a considerable amount of client data processing, which needs to be performed by authorized personnel in a secure manner.  The Kyocera Business Solution Consultant (BSC) had prior experience with this customer and scheduled an appointment with the customer and the Kyocera authorized dealer.  The customer’s existing competitor’s equipment lease was about to expire and knew that they needed a partner with reliable equipment, modern technology, exceptional service and optimal security. (The client informed the Kyocera representatives that they had not seen the competitor representative for some time.)

THE SOLUTION

The BSC and the dealership presented a total document solution, utilizing Kyocera’s A3 MFP devices and HyPAS applications.  The dealership installed and configured Pinpoint Scan3 to allow scanning directly to a recipient’s email and AccuSender powered by Biscom to provide full security when faxing confidential documents.  This time-saving, comprehensive solution met the customer’s volume and finishing needs and addressed their security concerns.

THE RESULTS/BENEFITS

Kyocera’s HyPAS solution, PinPoint Scan3, provided the ability to send documents to authorized administrators, effectively and securely, to their desktops, without the need to use shared folders or scan to email -- the staff could now directly scan to any number of approved locations from their network-connected Kyocera MFPs.  The customer’s IT department can easily configure and manage this process with simple one-touch buttons on the MFP control panel.  Confidential documents will now be scanned securely (and encrypted), by entering an authorized user’s pin code.  Kyocera’s AccuSender powered by Biscom, allows the organization to securely send scanned documents to outside institutions, quickly, and without size restrictions.  

THE GOOD NEWS

The customer was very pleased with the total document solution to their pains, instituted by Kyocera and the dealership, which allowed the customer to maintain the security of their patient information.  Their former security issues are no longer a problem, and they look forward to a long-time relationship.


Powerful MFPs, Printers and Software

KYOCERA Document Solutions America offers an award-winning range of device technology, from desktop printers and multifunctional printers to robust color and black & white multifunctional products and business applications, that turn otherwise complex document workflows into simple processes.

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KYOCERA Document Solutions America offers an award-winning range of device technology and integrated business process improvement solutions that work together seamlessly. From desktop printers and multifunctional printers to robust color and black & white multifunctional products and business applications, our solutions turn otherwise complex data and document workflows into simple, efficient processes.

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